SMC design and install systems that make homes more desirable by creating an environment that is secure, comfortable, and enjoyable.

Systems are designed to the clients individual requirements and most systems can be controlled from any point in the house and many can now be operated remotely via the Internet and an external PC or phone.

SMC has extensive knowledge of the leading home control and entertainment systems. SMC’s engineers are fully trained with manufacturers approval of SMC for design and installation of their products. In September 2003 SMC was recognised as the best installer in the world by winning Cedia’s World Wide Dealer of the Year Award – the first time ever this prestigious accolade has been bestowed on a European installer.

SMC offer full support and maintenance services to their clients. This is particularly important for security and "life" systems such as lighting and telecommunications. Support is offered 24 hours a day with either a 4 or 16 hour response time. SMC’s own engineers are used at all times and support is not reliant on third party staff.

SMC’s significant design skills are well recognised and in demand throughout the industry. Pure design work is undertaken either at the conceptual idea stage or as system architecture for other companies to integrate. The breadth of consultancy work is wide and varied and includes the likes of product manufacturers who are keen to tap into SMC’s rich knowledge of the practical implementation of equipment and end user preferences.

SMC fully recognises the importance of training people to work effectively with new products and technology, which gives them a competitive edge. People and their development is a key area identified within the business plan that states that all staff is to be the best qualified.