We’re acutely aware of the personal touch required to make a house a home and go to extreme lengths to meet our client’s needs, and each project is treated as if it we were spending our own money. We’ve looked after many famous clients over the years and know how to deliver exceptional personal service – especially when it comes to aftercare. SMC are the only company in the UK providing an SLA-backed 24/7 maintenance service encompassing security, AV and IT.
As well as being easy-to-use we understand that clients enjoy systems that work the same, whichever home they find themselves in. To that end we listen hard and take the time to agree and document a full ‘customer experience’ in order to provide consistent and discrete solutions to meet the needs of customers with multiple homes. With SMC you can use the same keys, the same app and listen to same playlists wherever you are.
All electronic systems are designed to be as robust as possible but they still need maintenance. Our security checked, qualified, courteous staff will service your system even after completion to ensure everything stays running smoothly. We are the only company in our industry providing a dedicated, comprehensive 24/7 aftercare and maintenance service, 365 days a year.