Sonos have recently released a new software update. ‘Sonos S2’ is a new app and operating system that powers the newer generation of products providing new features, increased bandwidth, and improved usability. Many of Sonos’ existing products are compatible with the new S2 update, however some of the older products are not (see below). These legacy products will not support S2 due to their memory and processing power. If you do own any of the legacy products, you can continue to use your system as you have been.  However, do note that the previous Sonos app is now called the ‘Sonos S1 Controller’.  Any Sonos products released after May 2020 will require the Sonos S2 app and will not be compatible with the S1 Controller app.


Below is an overview of S2 compatible and non-compatible products.

Credit: Sonos

What if you’ve got a mix of older and newer products?

If you’ve been enjoying Sonos for a while and have continued to add devices to their system throughout the years, you may find that some products are S2 compatible while others are not. There are a number of options available to address this depending on your listening and integration requirements.

    1. Use both the S1 and S2 App…You can use both apps to separate your S2 compatible and not compatible products into two separate systems. This allows you to take advantage of any new features released for S2 compatible products, while still holding on to the S1 products.
    2. Keep all products on the S1 platform… bearing in mind you will not have access to future feature releases and will unable to add any new products that Sonos releases after May 2020.
    3. Update your Sonos legacy products with 30% trade-up offer…You may wish to update your products not only so they are all S2 compatible but also to take advantage of some of the new features that the new products offer including AirPlay2 for effortless music streaming from Apple devices; higher quality music streaming; more powerful amps for greater clarity; and Dolby Atmos surround sound on products such as the Arc Soundbar. If this is the case Sonos are currently offering a trade-up deal providing 30% off, available for a number of legacy products. To see which products on your system are not S2 compatible follow these steps.

Check out Sonos S2 Compatibility for more details.

Pressed update by mistake?

Don’t worry! If all your devices are compatible with the S2 update the app may just work a bit differently. However, if you’re an SMC customer and have older, incompatible devices or you notice anything unusual do get in touch.

If you would like to discuss how we can help get in touch, we would love to talk to you.